Feedback from our clients...

Affinion International is a world-leading provider of loyalty and customer engagement solutions with many offices and Contact Centres throughout the UK and Europe. In the UK alone we have over 600 Team Members and pride ourselves in being a strong Investor in People. As a fast paced and rapidly growing business, we needed a strong leadership training programme that worked alongside our leader competency framework and David’s expertise, support and guidance were a valuable resource for us to build a strong suite of training courses to meet our needs.

David has also run several leadership courses for us in 2 of our UK locations and always receives strong feedback from participants for his ability to challenge the way people think and inspire people to embrace change. David is a very motivational trainer who we have worked with for several years now and will continue to tap into his vast experience to help us continue to meet our development needs.

Jo Mayhead - Affinion International 2011

Ricoh UK Ltd are the market leading total document and IT solutions provider. We asked David help us to improve the self confidence of some of our new managers, these new managers felt they were lacking in confidence to deliver difficult messages and from the overview of this course and meeting David this course was a perfect fit for our requirement. The managers are now much more confident in themselves and this has helped to increase the teams' performance.

I thoroughly enjoyed working with David, he is flexible, adaptable and professional. His training style is fantastic, great fun and highly educational. I would strongly recommend David and look forward to working with him again in the future.

Julia Allen - Learning & Organisational Development Training Advisor Ricoh UK Ltd 2011

This was the first course of its kind that I had been on and thought it was brilliant.

Very good course, David was a great trainer in his style and content.... many useful outcomes.

Extremely enjoyable personable course, lots of interesting activities.

I really enjoyed it, I found the anecdotal style almost more useful than the rest of it, you can read books, but having someone explain how they dealt with a situation helps to stimulate ideas of how to deal with your own management issues.

Fantastic course that not only provides insight in to people management but also your own life, showing that they aren’t that separate. Delivery was always on point, never veered off course.

Eveden 2010

We have worked with The People Animators on three occasions where two top quality trainers have led sessions on Time Management for different teams within our organisation. We have found the sessions to be very enjoyable and highly interactive. Both David and Sam, who led the sessions, were very animated and enthusiastic and the content was very thought-provoking. We have received excellent feedback from delegates and will definitely work with The People Animators again in the future to deliver training on a variety of different topics.

Daiichi Sankyo 2010

The Course was very good and the interesting styles made you open up more rather than listen to someone else doing the talking”.

Great informal style, good personal experiences were brought in as examples of points to put into practise.

IG Inter September 2010

Allowed me to identify factors that I found to be most motivational; the trainer was excellent, passionate and enthusiastic about the subject. I would recommend the course to my colleagues as I think it has really helped me realise what motivates me and how I can stay motivated.

Great Style, very interactive and kept interested.

I have really enjoyed the course today and it has put me in a positive frame of mind for the choices I have to make in the next few days.

Affinion 2010

Great trainer, interacted well, got the group discussing as a team, rather than being dictated to. Gave me the confidence to speak out loud which I don’t usually do.

Very informative, delivered very well, probably wouldn’t have enjoyed it if it wasn’t for the trainer.

Nice and confidently explained, tasks help to put things into practice and help the understanding of each element.

British Heart Foundation 2009

Very motivating with practical skills which can be used for team self development.

Good content and exercises made you look at things differently. Trainer very good presenter, enthusiastic and positive.

Arrived thinking, another course. Left feeling relaxed, well presented, comfortable, challenging and learnt something.

Innserve 2009

I left with a more positive attitude, how to make work fun and interesting and develop staff.

Changed and refreshed my thoughts on dealing with staff and how they perceive me.

Great course, David is highly informative and does it in a very different and engaging way.

Leaders 2009

Our travel centre sales team found the course really interesting and useful, and particularly they were able to take away new ideas on how to deal with objections and close the sale quickly. Graham Price made the course original and his techniques were easy to remember, with plenty of relevant examples and interaction. Many of those who attended felt that their sales would increase along with their confidence in selling - as one person commented, ‘an excellent job from Graham!’

Guy Raybould, Senior Learning & Development Specialist, Eurostar (UK) Ltd.

Not only is David a true professional, he is also incredible fun to work with. From course design to delivery David is bursting with ideas that really make a difference to the recipient. The courses were interactive, energetic and most importantly challenged the delegates to think for themselves. The filtration of the courses back into our stores nationwide has been outstanding, largely due to the level of enthusiasm of the delegates who were nothing short of inspired during their days training; we can’t wait for next year!

Peta Young - Training Manager - The Entertainer.

Hi David, I have just been looking through the feedback from the Mental Toughness course – the comments seem very positive which I am really pleased about. I just wanted to drop you a line to say thanks for delivering what was clearly a good day for our delegates – hopefully something we can and will repeat at some future point.

Thanks,

Laura Haviland - Organisation Development Manager.

This felt more like a one-to-one course, which was a big benefit

IT Manager - City Equities.

Great interaction and very well presented and very positive, very enjoyable.

Head Miller - ADM Milling.

Wasn’t looking forward to this course, but found it very useful and glad I came.

ADM Ltd

It opened my mind on my leadership style and change my outlook and how I can communicate effectively with my team and my managers. Learn a lot about my self and how to find out more about others.

John Guest Ltd.

Personal Effectiveness in Times of Change. Average Mark 4.7 out of 5

"As always David is an excellent trainer. He talks about other people making you think differently and he is one of the people that makes me think differently"
"Examples given by the trainer in a relaxed manner made it easier to relate to"
"Good Pace and interaction"

Communication Skills in the workplace. Average Mark 4.9 out of 5

"Very good and enjoyable, would definitely recommend"
"Good Interactive activities"
"Very Good - Very motivating"

Self Motivation and Personal Effectiveness. Average Mark 4.6 out of 5

"Interactive, useful, specific to our needs and fun with it"
Interesting and more involved than other courses i have attended"

Time Management. Average Mark 5/5

Half day programmes ABN AMRO

• Interesting presenter – good speaker
• Made some very valid points - informative
• Helped open mind about approach to appraisals
• Amusing
• Recognising the need to focus on staff
• Highlighted well that it is an ongoing process – not once very 6 months
• Sound message
• Motivational speaker – interesting to have external perspective
• Prompted thinking and discussions
• Useful & thought provoking (2)
• Ideas on good & bad behaviour & how to feed it back
• Clear & concise
• Lots of practical examples of how to give better, more focused appraisals
• Enthusiastic

Feedback after conference with Mactintyre Hudson

I enjoyed the workshop with David as I found the information helpful to take back to store. It was also upbeat, fun and interactive.

Feedback after store managers conference The Entertainer, Store Manager Basingstoke

Really found the course overall useful, learned a lot about my personality, learning styles, communication skills, which will assist me to become a better team leader

Plan UK management programme